□Payout Cap Open the partner account
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Payout Cap / Two ceilings
A clause is not a design

One ceiling is a sentence, the other is arithmetic

Every ceiling a reader meets is one of two kinds, and they behave differently in every way that matters: who wrote it, who can move it, how it is published, and what happens when it binds. This page separates them and shows where each one lives in the paperwork.

Open the partner accountStart with the price you were shown
In the rules: a maximum payout, a cap per day, a market liability limitPaid as priced: everything below the ceilingPaid at the cap: everything the ceiling was drawn through
Direct answerA ceiling in the betting rules is a clause: it was published before the bet, it applies across every bet the rules define as one bet, and it can be changed by publishing a new version. A ceiling inside a game is a design decision: the maximum-win figure is part of the mathematics the game was built on, the game's published return is calculated with it already in place, and no support queue can raise it. Both truncate a return; only the first can be discussed.

The two ceilings side by side

A

the clause Written, published, variable. A maximum-payout provision sits in the betting rules beside the settlement and void provisions. It binds when the return exceeds it, it aggregates the way the rule says it aggregates, and it belongs to the same family as every other term - which is why the series' agreement desk is the right companion for this half of the desk.

B

the design Built in, invisible in play, fixed. A maximum win is a number the game's mathematics contains: prizes above it do not exist in the build. The return figure the game publishes already assumes it, so nothing is being withheld and nothing can be renegotiated. The ceiling is simply part of what the game is.

C

the collision Where the two meet. A bonus funded by a clause can carry its own maximum win, which is a term on a term: the game's design pays up to one number and the offer's conditions pay up to a smaller one. Two ceilings, and the lower one decides.

Worked example - the same 5,000 turns up twice (illustrative) A reader's return reaches 12,000.00 on a stake of 1.00, under a per-bet ceiling of 10,000.00 - 2,000.00 is quoted and not payable, and the rule that does it is a sentence in a document. The same reader plays a game whose maximum win is 5,000× the stake. A prize line that would have paid more does not exist in the build: there is no clause to read, nothing was cut, and the published return was calculated with the smaller number from the day the game was approved. Same word on both screens, opposite mechanics. In the first case a reader is paid less than the price; in the second the price never promised the larger amount. Telling them apart is the whole of this page.

Who can move each ceiling

  1. A clause moves by publication. The operator publishes a new set of rules and the new cap applies from a stated moment, usually with notice. Nothing about the reader's behaviour changes the number, and nothing about the number changes the reader's behaviour - which is why a cap that doubles or halves is invisible to almost everyone it applies to.
  2. A design moves by releasing a different build. A game's maximum win changes only if the operator runs a different configuration of the same title, and the series' game supply desk explains how the same name can appear in two lobbies with different figures. Same name, same art, different maths.
  3. A pool ceiling is seeded. On a pooled prize, the ceiling is chosen when the pool starts, and the series' jackpot desk covers how that number is funded and what "must drop by" means. Here it matters only as the third home a ceiling can have.
  4. Nothing moves the ones that bind. Neither ceiling is negotiable after the fact, and neither produces a payment. A support conversation about a ceiling is a conversation about which version of the terms applied at the moment the bet was struck - not about whether the ceiling can be waived.

Why the distinction changes what a reader can do

It changes exactly one thing, and it is the only thing available: what to read before rather than after. A clause is discoverable in advance - it is published, it is searchable, and it is written in plain figures, which is why the small print exists as a page. A design is discoverable in advance too, but in a different place: the game's own help panel rather than the operator's rules, and the number a game advertises in a lobby is not always the number its help panel publishes.

What neither of them changes is the underlying arithmetic. A ceiling is a truncation of the top of a return distribution. It makes very long prices worth less than they look, and it does so in a way that can be worked out to the decimal - which is the next page.

How this differs from the desks next door

The restriction desk explains the ceiling an operator puts on a stake - a commercial judgment about one customer. This desk is about a published limit on a return that applies to everyone. The settlement desk explains how a bet is graded and paid, including the void rules that can reduce a return to a stake; a ceiling is not a grading rule, it is a limit on the amount of a graded return. The bonus-terms desk explains the conditions attached to money the operator gave a reader, and a maximum win on a bonus is one of those conditions; this desk covers the general mechanism that a bonus maximum is a special case of.